Quality is a key to economic success. But what is quality? On the one hand, quality can be measured and tested; on the other hand, quality is satisfying clients’ expectations. And the two are not necessarily identical, says the French…
Quality is a key to economic success. But what is quality? On the one hand, quality can be measured and tested; on the other hand, quality is satisfying clients’ expectations. And the two are not necessarily identical, says the French…