Expertise
Directique counts on two centers of expertise:
Quality of Service: Join in the improvement circle of the quality processes
Quality of client experience: Being aware about the quality of experience and improve it to build client loyalty
Quality of Service: Join in the improvement circle of the quality processes
Quality of client experience: Being aware about the quality of experience and improve it to build client loyalty
Methods
Directique developed a complete methodology to approach the problems of its clients. According their particular cases, Directique furnishes all or part of the value tied to the line of work from quality studies regarding the client vision:
- Methodologies
- Project Management
Process Management - Tools
- Data collecting
- Portal and Studies
